Privacy Policy

This policy explains what Julia Profit Studio collects on this website and by email, and what we do with it. We wrote it to match what the site really does. It has no analytics, no advertising and no tracking.

Who we are

Julia Profit Studio runs this website. You can reach us at contact@juliaprofitstudio.com. Our postal address is in the footer of every page.

What we collect

• The contact form: your name, email address and message. Optionally your website address, a phone number, and whether you ticked the box that lets us call or text you.
• The unsubscribe form: the email address you enter.
• The file-request form and the Email me this report form: your email address, your name if you choose to give it, and the page you entered them on. For a report, also the name of the website it measured. See Email addresses below.
• The Check your site page: the website address you type, when you press Measure my site. We send it to Google PageSpeed Insights and Mozilla HTTP Observatory, which load that website to measure it, and we keep the address with the numbers they return for 30 days, so the report can be opened again. The report holds no name, email or IP address. Our hourly counter also counts checks per website address.
• Email you send us: your address and what you write.
• From public sources: if we emailed you first, we found your business email address on your business website. We keep that address, your business name, your website address and a note of what we saw on the site, so we can write to you and remember what we said.
• Automatically: your IP address. Cloudflare, which hosts this site, processes it to deliver pages and block attacks. Our forms also keep a counter against your IP address for one hour, to stop abuse.

How we use it

We use your message to answer you and, if you hire us, to do the work. We keep a list of addresses that unsubscribed so we do not write to them again. We use the hourly counter to limit spam. We do not build profiles of visitors and we do not use your information for advertising.

Who receives it

• Cloudflare hosts and delivers this site, runs the Turnstile spam check on our forms, and stores the unsubscribe list, the hourly counters, the list of file requests and the free file itself.
• Resend is the email service that carries form messages and unsubscribe notices to our inbox, and the confirmation and file emails to you when you request a free file.
• Our email providers handle mail sent to and from contact@juliaprofitstudio.com.
• Google serves the map on the contact page. It loads only if you choose Accept or press Load the map. Before that, nothing is sent to Google. When the map loads, your browser contacts Google, Google receives your IP address and the address being looked up, and Google may set cookies or store data in your browser, under its own privacy policy.
• YouTube (Google) plays the video on our home page. Nothing is requested from YouTube until you press play. When you do, your browser loads the video from youtube-nocookie.com, and YouTube receives your IP address and may store data in your browser, under its own privacy policy.
• Crisp (Crisp IM SAS, France) runs our live chat as our service provider. Nothing is requested from it until you press a chat button. When you do, the chat page loads from Crisp, which receives your IP address, browser details and what you type, and your email if you choose to give it so we can reply. To keep your conversation when you come back, this site also gives Crisp a random ID kept in your browser (see the Cookie Policy). If you leave before we answer, Crisp emails our reply to the address you gave, and you can answer that email to continue the conversation. Crisp stores this data mainly in Europe, says it does not sell it, and keeps it under its own privacy policy.

Your browser contacts Cloudflare on every page, because it hosts the site, and again on a page with a form for the spam check. It contacts Google only if you allow the map, YouTube only if you press play on a video, and our chat provider only if you open the chat. We do not sell your information, we do not share it for advertising, and we give it to no one else unless the law requires it.

Payments

We do not collect or store card numbers on this site. When you pay, you use our payment provider's own secure page, which handles your card details under its own privacy policy. We receive the payment confirmation, your name and email, and the amount. If you choose to pay by PayPal invoice or through Escrow.com, that company handles your payment details under its own privacy policy, and we receive the same confirmation.

Email addresses

What we collect. When you request a free file or a website report by email, we collect the email address you enter, your name if you give one, and the page you entered them on. For a report, we also keep the name of the website it measured (for example example.com, without the rest of the address).

Why we collect it. To send you the file or report you requested, to confirm that the address belongs to you, and to send a short series of follow-up emails about our work. Someone who asks for both gets one series, not two.

Who we share it with. We use Resend to deliver email, and Cloudflare stores the request and the report. Your email address is never sent to Google or Mozilla: they receive only the website address to measure. We do not sell, rent or trade email addresses.

How long we keep it. Until you unsubscribe, or until you ask us to delete it. A request that is never confirmed is deleted after 48 hours. A website report is deleted 30 days after it was measured, whether or not anyone asked for it by email.

Your choices. Every email we send includes a one-click unsubscribe link. You may also write to contact@juliaprofitstudio.com to review, correct or delete the information we hold about you.

Do Not Track. This site does not track visitors, so a Do Not Track signal has nothing to change. The section below explains this in full.

Effective date. The date at the top of this page. We post changes on this page and update that date.

How long we keep it

We keep a message as long as we need it to answer you and to keep our business records. The unsubscribe list is kept for good, because deleting an address would let us write to it again. The hourly counters expire after one hour.

Stop our emails

Use the unsubscribe page and enter your address. You can also write to unsubscribe@juliaprofitstudio.com. We add the address to our unsubscribe list and do not write to it again.

Change or delete your information

Email contact@juliaprofitstudio.com and tell us what to change or delete. We will reply. If you ask us to delete everything, we keep only your address on the unsubscribe list so we do not write to you again.

Do Not Track and Global Privacy Control

Some browsers send a Do Not Track signal. This site does not track visitors: there is no analytics, no advertising network and no cookie that follows you. So there is nothing for that signal to change, and every visitor is treated the same. We do not allow other parties to collect information about your browsing on other sites through this one.

We also read the Global Privacy Control signal. We do not sell or share personal information, so it changes nothing, but we honor it. See Your Privacy Choices.

Cookies and your browser

Our pages set no cookies. We keep your choice about the map in your browser, under the name consent-v1 in local storage. If you type an address on our Check your site page, it is kept in that browser tab under the name check-site-url, so the request form can fill it in; it is removed when you close the tab. The stored copy itself reaches us only if you send that form; the address you measure is sent when you press Measure my site, as described above. Neither is a cookie. See the Cookie Policy for everything that is stored and how to change your choice.

Children

This site is for business owners. It is not directed to children under 13, and we do not knowingly collect their information.

Changes to this policy

When we change this policy we update the effective date at the top of this page. If a change is significant, we say so in a notice at the top of this page.