Email Policy

This page lists every kind of email Julia Profit Studio sends, when it goes out, and how you stop it. It works together with our Privacy Policy.

Emails we send

When you ask for the free file

• A confirmation email, right away. It has one button. Nothing else is sent until you press it. If you do not confirm within 48 hours, the link expires and the request is deleted.
• The file, as soon as you confirm: The 12-Point Website Check, with a download link that works for seven days.
• Two follow-up emails: one three days after the file with a practical note, and one seven days after the file with an example of our work and our prices. Then the sequence stops. We do not add you to any other mailing.

When you write to us

We answer the messages you send us through a form or by email. We reply within one business day.

When you are a client

We send the written scope, payment links, invoices, previews, launch notes, and for a maintenance plan the renewal confirmation, the yearly reminder and any price notice. These messages are part of the service. Unsubscribing from other email does not stop them while you have a project or plan with us.

When we write first

Sometimes we write to a business first, at the business email address it publishes on its own website, about something specific we saw on that site. Such an email says who it is from, has an honest subject line, carries our postal address and tells you how to opt out. If you opt out, we do not write to that address again.

Our sending domains

We send email only from juliaprofitstudio.com, getjuliaprofit.com and juliaprofitsites.com. Mail that uses our name from any other address is not from us. Please forward it to contact@juliaprofitstudio.com and do not reply to it.

What our emails carry

Every email the site sends, and every email we send to a business first, carries:

• Our name as the sender, and a subject line that says what the email is about.
• Our postal address, shown below.
• A way to unsubscribe that asks for nothing but your email address, and costs nothing.

The emails the site sends have no images and no tracking pixels, and we do not turn on open or click tracking for them.

We do not sell your address

We do not sell, rent or trade email addresses, and we do not give them to anyone for their own marketing. The services that store and deliver our email are named in the Privacy Policy.

How the list is protected

• Addresses are stored with our hosting provider, in a private data store. They are not in the site's files or in any code repository.
• Access is limited to the studio's own account, and we require two-factor sign-in on it.
• The links in our emails are signed, so they cannot be altered to reach another address or another file.
• A request that is not confirmed within 48 hours expires and is deleted.
• Download links stop working after seven days.
• Our forms have a spam check and a limit on how many requests one connection can send in an hour.

Unsubscribe

Unsubscribing is permanent, and it also cancels any follow-up email already scheduled for your address. The link and the page work at once. There are three ways:

• One click. Every email the site sends has an unsubscribe link, and most mail apps also show their own unsubscribe button for it. The link does not expire.
• The unsubscribe page. Enter your address on the unsubscribe page.
• By email. Write to unsubscribe@juliaprofitstudio.com, or reply to any of our emails with the word unsubscribe. We add the address by hand as soon as we read it.

We keep your address on our unsubscribe list so that we never write to it again. If you later want the file after all, write to contact@juliaprofitstudio.com.

See or delete your data

To see what we hold about you, or to ask us to correct or delete it, email contact@juliaprofitstudio.com. We reply within one business day. If you ask us to delete everything, we keep only your address on the unsubscribe list, so we do not write to you again.

Our postal address

110 Bay 38th St, Brooklyn, NY 11214

Changes to this policy

When we change this policy, we update the effective date at the top of this page.